Drive growth by connecting every conversation to commercial impact.
Customer expectations have changed—today’s buyers don’t distinguish between service and sales. That’s why world-class brands are designing contact centers to do both: resolve and revenue.
60% – New telecom sales now originate in contact centers
25% – More conversions genrated by B2C agents equipped with AI
84% – Companies in CX see revenue grow faster than peers
“Support interactions are no longer endpoints—they’re revenue gateways.”
(Sources: McKinsey, Forrester, Intelling (Startek UK), Salesforce)
A comprehensive set of capabilities designed to capture, convert, retain and grow customer value—across any channel, geography and industry.
A strategic, scalable approach to embed growth into your customer experience.
Audit current KPIs, sales readiness and customer journeys
Deploy trained agents, automation and analytics tools
Script design, incentive plans, offer logic, segmentation models
30–90-day pilots with A/B testing, coaching and adjustments
Grow into new products, geographies and lifecycle stages
▲ 18–25%
▲ 21%
▲ 27%
▲ 22%
▲ 30%
(via gamified goals + AI coaching)
Onshore, nearshore, offshore – scalable across 13+ countries
Combine predictive analytics, agent assist and behavioral nudges
Aligns with your broader customer support, loyalty and retention strategies
Proven across Telecom, BFSI, retail, healthcare, energy
You define the goals. We deliver against them.
From prospect to loyal customer—we grow your value chain.
Yes. We deliver integrated service-to-sales, SDR, cross-sell, retention and lead nurture across inbound and outbound touchpoints.
We operate across the U.S., U.K., LATAM, EMEA, and APAC, with sales agents fluent in 40+ languages.
Absolutely. Most of our programs begin with a focused pilot (30–90 days) and scale from there.
We are fully certified for PCI, HIPAA, ISO 27001, GDPR and support FCA-compliant scripting for BFSI clients.
Let’s build a revenue engine that starts with empathy and ends with impact. Talk to Startek revenue and CX specialists today.
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