Startek Global Locations

Meet your customers where they are—with the right voice, right language, and right cost model, powered by Startek delivery hubs across 5 continents.

Why Location Strategy Matters in CX

Today’s enterprise buyers aren’t just outsourcing—they’re architecting experience ecosystems.

Onshore

Presence for compliance and trust
  • Regulatory compliance
  • Cultural alignment

Nearshore

Agility for bilingual support and time zone alignment

  • Time zone proximity
  • Bilingual capabilities

Offshore

Scale for round-the-clock efficiency

  • 24/7 operations
  • igital transformation

Multilingual hubs

Supporting 25+ languages globally

Impact sourcing

Inclusive hiring models

Integrated AI + Human CX

Optimized platforms

The right location strategy doesn’t just save cost—it accelerates CSAT,
retention, and resolution.

Explore Our Global CX Footprint

Strategically positioned delivery centers across the globe

United States

Onshore trust meets global scale.

3 centers across SC, OH, TX with secure, bilingual voice and back office.

Jamaica

English-speaking Caribbean hub with cultural alignment to North America.

Kingston-based, hospitality-driven agents.

Honduras

Bilingual Spanish-English nearshore center.

San Pedro Sula + Tegucigalpa with U.S. cultural affinity.

Malaysia

Multilingual APAC delivery powerhouse.

13+ languages, native speakers, and cross-border Southeast Asia support.

South Africa

Voice-native, impact-driven support.

English, Zulu, Xhosa & more—
 Johannesburg, Durban, Port Elizabeth.

India

Voice-native, impact-driven support.

English, Zulu, Xhosa & more—
 Johannesburg, Durban, Port Elizabeth.

Philippines

World's top English-speaking BPO talent.

Metro Manila, Angeles, and Makati.

Australia

Onshore ANZ support + gateway to APAC.

Melbourne hub integrated with offshore delivery.

Startek Location Models

Explore our strategic locations across the United States

Delivery Model

CX Benefits

Best For

Onshore

Compliance, low-friction training, trust

Healthcare, BFSI, regulated industries

Nearshore

Bilingual, cultural proximity

Telecom, ecommerce, customer retention

Offshore

Scalable, multilingual, 24/7 ops

Back office, tech support, self-service CX

Multilingual Hubs

Native language support across continents

APAC, EMEA, LATAM language CX delivery

How Buyers Use Location Strategy

Heads of CX / Ops

Multilingual Hubs

Procurement

Optimize seat mix by value per channel

Tech & Support Leaders

Scale AI + human touch

Digital Transformation Owners

Embed analytics, AQM, co-pilots

Healthcare / BFSI Stakeholders

Meet HIPAA + PCI compliance from U.S. / India

Intelligent CX. Delivered Locally, Designed Globally

Wherever your customers live, shop, stream, or scroll—Startek connects them to your brand through intelligent, culturally fluent, performance-obsessed service delivery.

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